Redesigning The Way Customers Start a Claim

 
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Old Design

 

The photos below show the old design to initiate a claim. I was tasked to redesign this experience and make it better for the customer.

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Wireframes

 

The wireframes went through several iterations.

 
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Final Design

 
 

Desktop

 

Final designs after collaborating with a content writer and visual designer.

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Mobile

 
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